Senior Field Engineer

You will need to have excellent project management skills, with sound experience of working in an agile project team. You will need to be enthusiastic, proactive, confident of delivering to set deadlines, able to react to change, self-motivated and a keen collaborator with the ability to motivate others.

Department: Field Services/Infrastructure
Project Location(s): Johannesburg
Education: Diploma or Bachelor’s Degree

Job – Duties & Responsibilities

  • Configure and install various network devices and services (e.g., routers, switches, APN’s etc)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations, troubleshooting of desktops, servers,etc,.
  • Monitor performance and ensure system availability and reliability
  • Carries out research to find out the problems and develops solution for the same
  • Maintenance of the equipment and infrastructure available at the sites
  • He helps in the installation process of new and advanced technologies
  • This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as may be assigned. 

This is an open vacancy and may be re-advertised following the current closing date

Competency Requirement

Education or Academic Qualification –

  • Diploma or Bachelor’s Degree from reputable institution preferred
  • Applicable advanced network device certification

Work Exposure or Professional Experience –

7 – 12 years relevant work experience

Skills required (Soft & Technical)

  • Skilled at managing any kind of technical work at the field even with little supervision
  • They should have ability to work in adverse setting and climatic conditions
  • Sound ability to diagnose problems with existing equipment and fixing them is also essential
  • Ability to interpret technical issues through the non-technical description provided by their customers
  • Ability to communicate fluently with the customers and should possess good customer service skills
  • Enthusiastic, passionate, patient and should be a critical thinker
  • Should possess good logical skills and ability to prioritize tasks depending upon the emergency situations
  • Must be an enthusiastic self-starter and highly motivated individual